“YOU WERE ABLE TO WORK WITH US AND [THE MANUFACTURER] AND GET THE BEST SETTLEMENT FOR OUR SITUATION.” 

“I would like to personally Thank you and your firm for the help on my [vehicle]…we are very pleased with the settlement. You were able to work with us and [the Manufacturer] and get the best settlement possible for our situation. You were also able to successfully minimize the time needed on our end. We would have no problem recommending you in the future if the time came. Thanks again for all of the help.”